Grow with your customers satisfaction.
What do your customers say about you?
Track their satisfaction.
We have the right survey for your business
We use the same metric as Apple and Amazon.
Easy to understand visual graphics.
We identify what to prioritize to make your business grow faster.
Simple steps to build your own survey
You answer 3 simple questions about your business.
Within 72 hours we’ll send you a custom survey on your e-mail.
After reviewing the survey, you enable it for your customers.
Track the feedback in real time
Several reasons. Check it out.
Let’s be honest. No one likes to waste time. Least of all your customers. That’s why we focus on smart and easy to answer surveys.
Each survey has an unique URL.Your customers can fill out the survey from any device - and you can easily integrate the survey to your page or email it..
We get the responses straight from your customers, and they can choose whether or not to identify themselves to your company. This way people are comfortable to be sincere and straightforward about your product or service.
Every time you get a high rating, we encourage the user to recommend you on the social networks. Once you reach a minimum number of answers and a high NPS, we award you with a badge to expose your company as recommended by users
Isn’t it great when we know we’ve been heard? So we always send a thank you message to our respondents and encourage you to do the same and, as often as possible, offer a discount, gift card or an special attention as a thank you gesture.
Share your results with your team and partners and clarify received feedbacks with your customers. You’ll have more chances to revert unsatisfied customers if you contact them yourself.
Which of the following categories best represents your business?
Choose a plan that best suits your needs..
Survey distribution (shareable URL or Feedback Machine’s email)
Real time responses and daily evolution
Online reports and download to xlsx
Social media recommendation tool
Report segmentation by your customers’ profile (Coming soon)
We encourage your customers to like your Facebook page
Feedback Machine helps service providers, manufacturers and distributors to grow quickly and in a sustained fashion through the improvement of your customers and employees. We hear their opinion objectively and transparently, providing an organized and reliable vision of the improvement areas that will bring the best result for your business. We’ll show you how feedback is valuable and can be turned into plans and efficient goals.
+55 11 99831 - 0577 felicia@feedbackmachine.com.brWe will send you instructions to reset your password and create a new one.
Thank you for getting in touch. We received your message and will return to you asap.
ok, closeNo need to inform your credit card.
In this plan, we’ll create 1 survey personalized to your business.
If you wish to survey more than one touchpoint of your customer journey, change your plan.
Support available Monday to Friday from 9 am to 6 pm (UTC/GMT -3 hours).
Free plan for unlimited time.
Valid for undetermined time.
By completing your account, you accept our Terms of use and Privacy policy
14-DAY FREE TRIAL
No need to inform your credit card.
In this plan, we’ll create 1 survey personalized to your business.
If you wish to survey more than one touchpoint of your customer journey during your free trial, contact us
Support available Monday to Friday from 9 am to 6 pm (UTC/GMT -3 hours)
Valid for undetermined time.
By completing your account, you accept our Terms of use and Privacy policy
14-DAY FREE TRIAL
No need to inform your credit card.
In this plan, we’ll create 1 survey personalized to your business.
If you wish to survey more than one touchpoint of your customer journey during your free trial, contact us
Support available Monday to Friday from 9 am to 6 pm (UTC/GMT -3 hours)
Valid for undetermined time.
By completing your account, you accept our Terms of use and Privacy policy
14-DAY FREE TRIAL
No need to inform your credit card.
In this plan, we’ll create 1 survey personalized to your business.
If you wish to survey more than one touchpoint of your customer journey during your free trial, contact us
Support available Monday to Friday from 9 am to 6 pm (UTC/GMT -3 hours)
Valid for undetermined time.
By completing your account, you accept our Terms of use and Privacy policy